“Abia State has demonstrated a strong commitment to innovation and system reform. The alignment of the state’s healthcare priorities with national health digitisation objectives creates a solid foundation for meaningful progress. Interswitch’s eClinic platform is designed to improve hospital operations by automating workflows, securing patient data, and providing healthcare managers with reliable insights to guide decisions. Beyond improving patient experience, it supports stronger revenue tracking, operational efficiency, and accountability. Our focus is to ensure the success of this pilot phase and deliver tangible improvements across productivity, service delivery, and patient satisfaction,” he said.
Also speaking at the engagement, Dr. Ifeyinwa Blossom Uma-Kalu, the Permanent Secretary of the Ministry of Health, Abia State, highlighted the operational and clinical value of Interswitch’s eClinic initiative, particularly in strengthening referrals, improving revenue management, and expanding access to specialist care.
“This digitisation initiative will help us track our finances and internally generated revenue more accurately while reducing leakages. More importantly, it strengthens our referral system by allowing patient records to move seamlessly from primary to secondary and tertiary care. With a digital framework, healthcare workers in remote communities can access specialist support through telemedicine, helping to save lives and improve outcomes. This is a critical tool in our efforts to reduce maternal and infant mortality, and we are eager to see the outcomes of Interswitch’s eClinic,” she noted.
The engagement also addressed key success factors for the project, including power stability, user training, change management, and inter-agency collaboration, with both parties emphasising sustainability and scalability as the project progresses.
Also in attendance were Mr. Gerald Ilukwe, Chief Information Officer, Abia State; Dr. Odochi Azubuike, Chief Executive Officer, Abia State Hospital Management Board; Engr. Nnanna Chigozie, representing the Honourable Commissioner for Power and Public Utilities, Engr. Ikechukwu Monday (FNSE); Chief Medical Directors; and representatives of public health facilities across the state.
Interswitch’s leadership on the initiative underscores its continued investment in building secure, scalable digital platforms that address complex service-delivery and accountability challenges within regulated public-sector environments, drawing on its deep experience across healthcare, payments, and national digital infrastructure. The Interswitch eClinic solution has successfully been deployed across federal and state health institutions in Osun, Ogun, Edo, and Enugu States, demonstrating its readiness for scale and impact.
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